Privacy Policy
Last Updated: 11/10/2025
Faith Logistics Dispatching Group, LLC
Mobile, Alabama
Faith Logistics Dispatching Group, LLC (“Faith Logistics,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information obtained through our website, mobile applications, email communications, and services—including dispatch and logistics coordination.
By using our services, you agree to the terms described in this Privacy Policy.
1. Information We Collect
We may collect personal and business information in the following ways:
A. Information You Provide to Us
This may include:
Business name and contact information
Individual contact information (first and last name, phone number, email address)
Mailing and billing address
Motor Carrier (MC) or DOT number
Insurance details
EIN/Tax ID (if provided voluntarily)
Payment information (handled securely through third-party payment processors)
B. Automatically Collected Information
Through our website or digital services, we may automatically collect:
IP address and browser type
Device information
Cookies and tracking technologies
Usage data related to website or portal access
C. Information from Third Parties
We may receive information from:
Freight brokers and shippers
Load boards and dispatch platforms
Public records (FMCSA, SAFER database)
2. How We Use Your Information
Faith Logistics Dispatching Group, LLC may use collected information to:
Provide dispatch and logistics services
Communicate with carriers, brokers, shippers, and customers
Create and send service agreements, invoices, or load confirmations
Improve customer service and optimize operations
Maintain internal business records
Comply with legal and regulatory requirements
3. Sharing of Information
We do not sell or rent your personal information.
We may share information with:
Freight brokers and shippers, as necessary for securing loads
Service providers (payment processors, cloud services, CRM software)
Government agencies if required by law (FMCSA, DOT, IRS, legal subpoenas)
All third-party partners are required to protect your information and use it only for the purpose for which we provide it.
4. Data Security
We take reasonable administrative, technical, and physical measures to protect your information.
This includes:
Encrypted digital storage on secure systems
Limited internal access to sensitive data
Secure payment processing handled by verified third-party platforms
Despite these measures, no online system can guarantee 100% security. Users transmit data at their own risk.
5. Data Retention
We retain personal information only as long as necessary to:
Provide services
Meet legal or accounting requirements
When data is no longer needed, it will be securely deleted or anonymized.
6. Your Choices and Rights
Depending on your location and applicable law, you may be entitled to:
Request a copy of your personal information
Correct inaccurate data
Request deletion of your information (where legally allowed)
To submit a request, contact us at:
📧 Email: nikirobinson-henry@faithldg.org
☎️ Phone: 251-431-3408
7. Children’s Privacy
Our services are intended for business use and are not directed to individuals under the age of 18. We do not knowingly collect information from minors.
8. Changes to This Policy
Faith Logistics Dispatching Group, LLC reserves the right to modify this Privacy Policy at any time. Updated versions will be posted on our website with a revised “Last Updated” date.
9. Contact Us
For questions about this Privacy Policy or the handling of your personal information, please contact us:
Faith Logistics Dispatching Group, LLC
Mobile, Alabama
📧 Email: nikirobinson-henry@faithldg.org
☎️ Phone: 251-431-3408
🌐 Website: www.faithldg.org